Home Internet and IT Help

27th April 2020
You will have received a text from school about how Newcastle Council may be able to offer support for internet access and computer hardware for home online learning.
Please read and complete the survey below as you may be eligible for financial support. 

Do you need help getting your children equipped to learn online at home?

If the answer is yes, Newcastle City Council wants to hear from you.

The council is conducting a citywide survey to find out which families do not have computer equipment or internet access to enable their children to go online at home to do their school work.

Families in this situation are being offered help in getting the equipment they need.


To find out more and complete a simple form visit https://www.newcastle.gov.uk/services/public-health-wellbeing-and-leisure/public-health-services/coronavirus-covid-19/school-and


If you need help to access the form or to fill it in you can call the council’s support team on 0191 277 4500 between 9am and 2.30pm, Monday to Friday.


The survey must be completed before it closes at 2.30pm on Friday 1 May.